suntanned never cease to amaze me with their customer"service". Despite their promise to ring back with a detailed instructions re the replacement of the non-locking blind I heard nothing for eight days. Then this evening while I was sorting through the credit card offers I will never take up, flyers from supermarkets I never use and coupons for $10 of sealcoat for the driveway, in short the sort of junk that passes for mail these days, there was a knock on the kitchen window.
And there in the cold stood the hunky UPS guy. It is Valentine's Day so I was kind of hoping for a decent prezzie. No such luck. He had been detailed to pick up something form a company I had never heard of, but turned out to be the manufacturer of smithandnoble blinds. As I wasn't expecting a pick up, he had to wait in 24" of snow while I found the blind, put it in its box and taped it up. Then he stuck on the return label and exclaimed "look at that, they send it out FedEx and pick it up UPS!"
I'm betting they take the blind, stick its locking mechanism on it and return it to me via UPS. What are the odds. These blinds were ordered in October to be in place by Thanksgiving. Well they missed that deadline, Xmas and New Year, Velentine's too. We are shooting for Easter now or 6 months after they were ordered. Unbe*******lieveable.
Anyway, here are the various transformations my office has gone through, and eventually I hope to post a photo of the blind that should go in here.
Tuesday, February 14, 2006
The shade saga
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